My car broke down on the way to work today and I had it towed to Community Automotive Repair because AAA recommended them, they were close, and available. I must share that I have never had such an experience before. Not only did they get my car right in for service, but they offered to drive me to work AND went above an beyond later in the day sending a gift basket to my office with a note that they hoped it made my day a little better. I can't even believe the thoughtfulness. Car repairs are never fun and often expensive, but somehow I don't mind paying a company that sees me as a person and not just dollar signs.
I have been coming to Community Automotive for 25+ years and they have never disappointed me! They keep good track of what services I have had and what I need. I know they will always help to keep my car updated and ultimately me safe! What was so cool this time was that I scheduled for an oil change and found out I was in need of other services and lo and behold they could do it all in one day! No coming and going and coming back! Plus I had a chance to get the friendly shuttle ride with very professional and friendly drivers! Again, thanks so much!
I have been going to Community Automotive Repair on West River Drive in Comstock Park for maintenance and repairs on my 2006 Volvo S80. I am always treated with respect, patience, and courtesy by all of the staff there. They make a point of explaining to me any problems or possible maintenance concerns in simple laymen’s terms. Most importantly, they make good on their warranties. On at least two occasions they have done that with me, even replacing a turn signal at their own expense and reevaluating an issue that was not quite resolved at no extra charge. They take pride in their work and strive to ensure customer satisfaction. I cannot stress enough—they are uniquely adept at servicing European cars, at a fair cost, and with relatively quick service. They strive to get necessary parts delivered within the hour. They offer free transportation to and from any location (within reason) while your vehicle is being serviced. Alternatively, they offer free WIFI and coffee, if you prefer to wait for your vehicle at the garage. I strongly recommend CAR at the West River Drive location to anybody, especially if you have a European car. My kind regards and thanks to everybody at CAR.
I can’t recommend Community Automotive Repair highly enough. We’ve really appreciated the dedicated customer service Dave has provided over the last 15 years and trust his guidance completely. He and the crew are always able to get our cars in and complete the work in a timely manner all while providing that high level of excellency we’ve grown to expect.
Very pleased with the service I received. Great communication, and honest. Madison did a great job keeping me updated on progress. I also spoke with Dana, the technician that had done the repairs, and he informed me what needed to be done. Also the owner who I scheduled my appointment with listened to my concerns and took very detailed notes.
Great care and service here by people who seem to genuinely care about the community they help and support. Big thank you to the mechanics and Madison for following up with me and ensuring a thorough inspection of my car and providing great details of the issues. They went above and beyond my expectations. This will undoubtedly be the new regular place I take my vehicle to.
Always very friendly and willing to help. We bring a lot of cars their way for pre-purchase inspections and they always do thorough and honest work. They were also willing to go out of their way to help me sell a vehicle! Small businesses helping small businesses is an awesome thing! Highly recommend Community!
Community Auto has always done a great job of servicing and repairing our vehicles. Over 15 years or so they have worked on numerous European vehicles we’ve had and it’s always been taken care of the first time. I’ve also had them perform pre-purchase inspections on our current vehicles. CAR gave us peace of mind with the purchases, and both have been very reliable for us. I trust them to have the knowledge, skills, and tools to handle any job.
Got me in quickly after my 2011 Nissan Juke died suddenly. They did a very thorough inspection and found problems in addition to the original issue. Dave did an exemplary job of explaining the repairs to be done, and Eli did awesome work. All in all, the price was fair for the extensive work that was done. Great job team!
This is a terrific shop for those with unique automotive needs. I have brought my TR6 and my Aston to the shop and they have done great work on both for reasonable prices. What I like most is their integrity. They don't fix things that are not needed. A+++ in my book.
The car repair was a challenge to initially diagnose. I had a suspicion and shared it. This was the first car I’ve owned that had a drive shaft go bad in 60 years. Community Auto found the cause of the problem and had it on the road in a few days. Well done!!
Community Automotive has been my go-to place for car wisdom and knowledge for over 20 years. Todd has counseled me through, very reluctantly, letting go of my ancient Volvo 240 that was in the shop more than not, and years later, an old Discovery I loved, but that was a heartbreak and money pit from day one. I have called them for advice many times before buying a used car, and they have gladly given it. I can think of no group of people I trust my cars with more than those who work at Community.
Thanks for your hard work. I appreciate getting repairs complete in a timely manner. I will definitely be back when I need more work done.
Outstanding service! I encourage anyone with a European car that is only going to the dealership because of concerns about independent shops not being able to service their cars adequately — don't worry — come here. They will give it the same service but with reasonable prices.
The staff was friendly, professional, and super helpful. Speed of service for a pretty major fix was amazing. Thank you to the team at Community Automotive Repair! We'll definitely be coming back for future repairs and maintenance needs.