Currently Hiring

Automotive Service Advisor

If you love people and cars then you’ll enjoy this position. Must be a great problem solver and people person with high technical aptitude.

Community Automotive Repair started in 1975 and has developed into one of the preferred independent shops in the greater Grand Rapids area. As a Service Advisor you can expect to work with customers daily to meet their needs for vehicle repairs and services. We focus on imports like Audi, Volkswagen, Volvo, Mercedes-Benz, Jaguar, Mini, Land Rover, BMW, Porsche, and more.

Compensation:

Annual Salary: $40,000 - $55,000

Commission: Annual range between: $13,000 - $20,000

Wages are based on experience, performance, and sales.

What you can expect from Community Automotive:

  • Opportunities for career growth and advancement.
  • Healthy, supportive, hard-working, team-oriented culture.
  • Well-established busy shop with great client base.
  • Steady and stable work.
  • Great pay and benefits that attract top talent.

General responsibilities and expectations

  • Provide phenomenal customer service.
  • Communicate with customers on status of vehicle and services/repairs needed. 
  • Answer phones, set appointments, write repair orders, track repairs from start to finish, order parts, coordinate repairs with technician and shop, finalize invoice, and complete customer vehicle pick up.
  • Committed to ethics and integrity. 
  • Must have or quickly gain industry knowledge to be able to inform customers of vehicle needs.
  • Always professional, both in person and on the telephone.  
  • Well-organized and committed to the automotive service industry.
  • Focus on continuous improvement.
  • Team focused, willing to pitch in and help in other areas of business as needed.

Schedule:

  • 5 day work week, 7:00am – 5:30pm
  • NO Saturdays or Sundays; we prioritize great pay without cutting into family or personal time.

If you meet these requirements, we would love to talk with you! Please contact Brandon Baar.

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